This policy explains how Norqelavita manages your personal data according to South African law and GDPR compliance standards. Your privacy is our priority at every step.

Information We Collect

We collect details needed to provide services and support communication requests.

• Full name, contact details, company name, and communication content are gathered for service-related correspondence.
• Technical usage data, including browser type and IP address, may be collected through our secure website forms.
• We retain session activity, support logs, and consent records to document interactions and your preferences.
• Optional data, such as feedback or survey responses, is handled with the same security measures as all personal data.

How We Use Your Information

Your details help us respond to inquiries, improve services, and comply with local regulations.

• To process inquiries and support communications about financial skills and peer networking requests.
• For secure record-keeping, analytics of service performance, and improvement feedback.
• To fulfill South African legal and regulatory obligations regarding business support activities.
• For user-requested updates, such as newsletters or progress benchmarking tools.

Legal Basis for Processing

We handle data in line with consent, legal obligations, and legitimate interests per South African and GDPR requirements.

Your information is processed only when required by law, for service delivery, or with clear, informed consent, as laid out by POPIA and GDPR.

Data Sharing

We do not sell personal data. Information is shared solely as described below:

• With advisors or contractors under confidentiality agreements who support financial skills services.
• As required by regulatory authorities or to comply with South African law.
• With technology partners solely for secure data management and communication enablement.

Data Security

Your details are protected with robust technical and organizational safeguards. Regular reviews, controlled access, and encrypted data storage reduce breach risk. Only authorized personnel can access your data for outlined purposes.

Your Rights

You may request, modify, or delete your personal information as allowed by law.

• Request access to view a copy of the personal data we hold about you.
• Request corrections to data that is incomplete or outdated.
• Withdraw consent for optional communications, such as newsletters.
• Request deletion of information when allowed by regulatory requirements.

Cookies and Tracking

We use cookies to improve site experience. You can find details and manage preferences in our Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

Questions or concerns about how we handle your information can be sent to the contacts below.

Policy Changes

This policy will be updated occasionally; review the latest version for up-to-date information.